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Just because you have numbers doesn't mean you have insight

One of the most seductive things about social media is the way it allows us to quantify things. I have more friends than she does – I must be more popular. That blog post got more hits than this one, so that one's more effective. We have more Twitter followers this month than last month, so we're on the right track.

Numbers are lovely that way. In a world where everything seems open to interpretation, numbers offer certainty. Five is bigger than three: end of argument.

Clingy

Clingy(woman to friend, walking past store with multiple Friend Us signs in the window) Yeah, that's just what I look for in a brand: clingy and emotionally needy.

The social speech: How your friends and followers can help you write your next presentation

Social speech banner

Speechwriting is a notoriously solitary profession. You might have a few conversations with a client, their staff or — if you're writing for yourself — a mirror. But a lot of your work is going to be just you, a keyboard and the unforgiving blank screen.

At least, that used to be the case. But when you're crafting a social speech, speechwriting can be a team activity. And even though you still have to do the actual writing, you can draw on the ideas, experience and ingenuity of a large networked audience.

Google Circles is great. But I'm waiting for Google Venn Diagrams.

If you’ve managed to sprint inside of Google+ during one of those brief periods when the front door has been left ajar, then the first thing you’ve seen has been Google Circles. It allows you to organize your contacts into lists, based on how you know them, how much you trust them, whether you consider them cool, how you want to communicate with them… whatever criteria you want.

It’s a great feature, done in an appealing way. But it only goes so far.

Facebook Group or Facebook Page? Time to decide... now.

Facebook Decision

There's an issue people raise constantly in my seminars and workshops, in a conversation that usually goes something like this:

Them: "Should we have a Facebook Group or a Facebook Page?"

Me: "Well, Facebook wants you to use Pages for organizational profiles, and Groups for small group collaboration..."

Them: "You see, we've had a Facebook Group for a few years now, and it does really well. Will Facebook convert it to a Page for us?"

Elections Canada, you're going about this all wrong

Want to stop election-night tweeting? Appeal to online culture

Hi, Elections Canada. We go back a long way, you and me. I'm the kid who had your colour-coded riding map masking-taped to my bedroom wall.

So let me offer some friendly advice. You want to stop people from tweeting election results from Eastern Canada before folks in Western Canada have had a chance to cast their ballots?

Then don't use section 329 of the Canada Elections Act. The full weight of the law is way too blunt an instrument.

The King's Tweet

One Oscar nominee has special relevance for social media. And it isn't The Social Network.

 

The offi­cial Oscar nom­in­a­tions are out, and there’s a movie up for best picture that has a lot to say about social media and the online com­mu­nic­a­tions revolu­tion sweeping the world.

The Social Network? Hell, no. I’m talking about The King’s Speech.

Noise to Signal looks back

Social media in 2010: a cartoon year in review

The year that started with Angry Birds and wrapped up with Angry Delicious Users is finally over.

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