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Everything in moderation

A range of flag-for-moderation icons, e.g. a finger pulling down a zipper, labelled 'Overdisclosure'. Caption: 'Flag-for-moderation icons I might actually use.'

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David Eaves on coping with difficult comments

25 March, 2009
1
by Rob Cottingham

Some blog comments are easy to deal with. They praise you to the heavens, share a related story or gently offer a different perspective... that is, they're a positive part of the conversation. You thank, you respond (or they're comment spam, in which case you report them to Mollom or Akismet and then delete) and the circle of life continues.

But other comments are hard. They get your back up. They seem to question not just your argument but your integrity. The more you read them, the clearer it becomes that they were written by evil, evil people. And with your fight-or-flight mechanism firmly in gear, you write a blistering reply...

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Spurring participation: Vancity's Viva la resolution! contest now in its 3rd year

8 January, 2009
0
by Rob Cottingham

A little over two years ago, we sat down with Vancity's Kate Dugas and William Azaroff to help them think through a New Year's resolution contest. Little did we know we were helping to forge a dynasty.

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