This is the story of how one elephant drove us to make a change... and another elephant, courtesy of Switch authors Chip and Dan Heath, showed us the way.
Just a heads-up: there's a great interview over on the NetSquared web site, where Jed Sundwall (that's him on the right) talks to Alex about the work we do, and how social media can help organizations join the big conversations that can lead us to a sustainable, socially just world: