Client: International Development Research Centre

Around the world, grassroots technology centres help communities put technology to work, building local economies and strengthening their social fabric. Regional networks knit those telecentres together, offering support and coordination – but who supports those networks? The IDRC, together with Microsoft and the Swiss Agency for Development and Cooperation, has answered that question with, a five-year initiative to help those regional networks through knowledge sharing, peer support and services.

How we helped

  • They approached us to pin down the technical and community requirements for’s web strategy.
  • Our involvement grew to building the selected platform for’s beta launch; managing the design and development teams; soliciting feedback for the next round of site design and features; developing user documentation; and training team members in the use of the platform.
  • We later advised Taking It Global – the non-profit selected to manage the network – in their transition to managing the network, and to support additional platform development activities.


The launch of at the World Summit for the Information Society (WSIS) in fall 2005 demonstrated the success of the site and strategy. At a busy gathering with high levels of competition for public attention, all events were packed. The excitement at WSIS has been mirrored by the telecentre community's eagerness to embrace the new network by launching additional sites on the platform that Social Signal helped to develop.


This was Social Signal’s first engagement, and drove home to us the profound impact that online collaboration can have in driving real-world results.

Social Signal on...

RSS feedTwitterFacebookGoogle+

Work Smarter with Evernote

Get more out of Evernote with Alexandra Samuel's great new ebook, the first in the Harvard Business Press Work Smarter with Social Media series!

Available on Amazon, iTunes and HBR.

Join Newsletter