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Everything I needed to know about social networking, I learned from my mom

When my mother died in early 2004, Friendster was the domain of the young'uns, MySpace was barely out the door and Facebook was still a month from launching.

But for someone who never saw used the word "friend" as a verb in her life, JoAnne Cottingham taught me an awful lot about social networking.

Social Speech Podcast, Episode 6: Mitch Joel

Mitch Joel is a world-renowned keynote speaker, an expert on digital marketing and social media – and generous in sharing his knowledge and insights on how those areas intersect.

Is your web site a Lisa or a Nelson?

If your web site is adding insult to injury when your users screw up, you wind up spending more time on customer service... for less satisfied customers.

Dear SoSi,

How can my company or organization get started with social media?

If you're leading the charge for social media in your company or organization, you're probably tackling several challenges. How can you strengthen your team's understanding of social media? When and how should you establish a social media presence? And how can you build your own skills?

Leadersare asking

Marketers & Communicatorsare asking

Community Managersare asking

Community Membersare asking

Latest Posts

Why we love ScreenFlow: screen capture for the Mac

14 May, 2012
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If you spend any time teaching or describing online tools, you've probably looked at screen capture software. Here's why we're in love with Telestream's ScreenFlow.

A bookmarklet to hide the Drupal 7 administration toolbar

11 May, 2012
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Drag these links to your bookmarks bar, and click on them to temporarily hide and restore Drupal 7's admin toolbar: Hide toolbar | Restore toolbar

Social Speech Podcast, Episode 7: Chris Brogan

4 May, 2012
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The episode, Rob talks with future inaugural Social Speech Hall of Fame inductee Chris Brogan.

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Give a speech. And lead a conversation.

Speak as strongly online as you do from the stage. Let Social Signal show you how to turn 20 minutes in front of an audience of a few hundred into an engagement with multitudes.

Find out about social speeches.